At Brainy Ladder, we understand the importance of receiving your home learning activity box in a timely and efficient manner. We strive to make the shipping process as seamless as possible. Below are the details of our shipping policy:

1. Processing Time:

• Orders are typically processed and shipped within 1-2 business days after payment confirmation.-

2. Shipping Methods:

• We offer standard shipping via reputable carriers such as Shiprocket, porter, etc

• Expedited shipping options may be available at an additional cost for those who need their orders delivered faster.

3. Shipping Rates:

• Shipping rates are calculated based on the weight of the package, the destination, and the selected shipping method.

• Customers can view the shipping costs during the checkout process before completing their order.

4. Delivery Time:

• The estimated delivery time varies depending on the shipping method selected and the destination.

• Standard shipping typically takes 3-7 business days for domestic orders. International orders may take longer depending on customs procedures.

• Customers will receive a tracking number via email/Whatsapp once their order has been shipped, allowing them to track the status of their delivery.

5. Shipping Restrictions:

• International shipping may be available upon request, but additional fees and customs charges may apply.

6. Order Tracking:

• Customers can track their orders using the provided tracking number on the carrier’s website or through our order tracking link.

7. Shipping Delays:

• While we make every effort to ensure timely delivery, shipping delays may occur due to unforeseen circumstances such as extreme weather conditions or carrier delays. In such cases, we will notify affected customers promptly and work to resolve any issues.

8. Shipping Address:

• Customers are responsible for providing accurate shipping information during checkout. We are not liable for any delays or additional costs incurred due to incorrect or incomplete shipping addresses.

9. Shipping Updates:

• Customers will receive email notifications & whatsapp notifications at various stages of the shipping process, including order confirmation, shipment confirmation, and delivery confirmation.

10. Contact Information:

• For any questions or concerns regarding shipping, customers can contact our customer service team at +91 9630014995 or info@brainyladder.com

11. Returns and Exchanges:

• For information on returns and exchanges, please refer to our Return Policy.

12. Policy Updates:

• Brainy Ladder reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be reflected on our website.

By placing an order with Brainy Ladder, you agree to abide by the terms and conditions outlined in this shipping policy.